How early can I book an appointment?

You can book an appointment as early as 60 days in advance. The latest you can book for an appointment is a day before your preferred date. Please remember that the online appointment and scheduling system allocates slots on a first-come, first-served basis. Should your preferred date and time be unavailable, please choose another. Appointment slots will be made available daily.

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What do I need to bring with me during my appointment date?

– printed eReceipt – valid IDs – documents relevant to your chosen consular service (originals and copies) For the list of all required documents, please click https://newyorkpcg.org/pcgny/consular-services/

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Are online payment fees refundable?

All fees are non-refundable. Fees shall be forfeited for applicants who fail to show up on their confirmed appointment, applicants who cancel their appointment, applicants whose application was rejected due to inconsistency, incorrect and/or incomplete information, and applicants who present discrepant, spurious, and/or lacking core documents.

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I did not receive the third email with the eReceipt, what do I do?

The third email does not arrive right away after payment, unlike the two previous emails. Check your inbox again after 10-15 minutes. Also, check your spam or junk mail folder. If you still do not receive your eReceipt after an hour, contact the online appointment administrators at: Please send an email to: newyorkpcg.consular@dfa.gov.ph

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What will I expect to receive after I book and pay for my online appointment?

You will receive the following: - an SMS confirmation sent to your registered mobile number - three separate emails: 1st email to confirm your registration; 2nd email confirming payment; 3rd email with the attached eReceipt (with PCG NY logo) which you will need to download, print, and bring with you on the date of your appointment

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I do not have a credit or debit card, can somebody else pay for the fees online on my behalf?

Yes, another card may be used to pay for your consular fees, however it should be your name, your mobile phone, and your email used to identify you as the applicant. Also during card payment , use the same email so that your name will appear on the eReceipt as the applicant or you may be denied entry during the day of your appointment.

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Can I ask somebody else to book an appointment for Notarization or Dual Citizenship on my behalf?

Yes. However, you must ensure that it is your name, your email, and your mobile number that is registered as the applicant so you will receive the confirmation SMS and emails. You should also use the same email address during payments so you will receive the email with the attached eReceipt with your name on it. Remember, on the day of your appointment, if your name is not on the appointment list you may be denied entry.

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